Privacy Policy
Your privacy matters to us. This policy explains how LockN collects, uses, and protects your personal information.
Information We Collect
Account Information
When you create a LockN account, we collect your email address, username, and encrypted password. We may also collect your profile picture and display name if you choose to provide them.
Transaction Data
We collect information about your escrow transactions, challenges, and savings activities. This includes amounts, timestamps, and participating parties. All financial data is encrypted and securely stored.
Usage Information
We automatically collect information about how you interact with our platform, including pages visited, features used, and time spent on the platform. This helps us improve our services.
How We Protect Your Data
256-bit Encryption
All sensitive data is encrypted using industry-standard AES-256 encryption both in transit and at rest. Your financial information is never stored in plain text.
Secure Infrastructure
Our servers are hosted in SOC 2 compliant data centers with 24/7 monitoring, regular security audits, and strict access controls.
Regular Security Audits
We conduct regular third-party security assessments and penetration testing to identify and address potential vulnerabilities before they can be exploited.
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our escrow and savings services. This includes processing transactions, resolving disputes, and ensuring platform security.
Communication
We may send you service-related announcements, security alerts, and updates about your account. You can opt out of promotional communications at any time.
Analytics & Improvement
We analyze aggregated, anonymized data to understand usage patterns and improve our platform. We never sell your personal data to third parties.
Your Rights & Choices
Access & Portability
You can request a copy of your personal data at any time. We provide data exports in standard, machine-readable formats.
Deletion
You have the right to request deletion of your account and associated data. Some information may be retained for legal or regulatory compliance.
Correction
You can update your account information at any time through your profile settings. Contact us if you need assistance with corrections.
Data Retention & Storage
Retention Period
We retain your account data for as long as your account is active. Transaction records are kept for 7 years to comply with financial regulations.
Data Location
Your data is primarily stored in secure servers located in the United States. We may use globally distributed CDNs for improved performance.
Contact Us
Privacy Questions
If you have questions about this privacy policy or how we handle your data, please contact our privacy team at privacy@lockn.app.
Data Requests
To submit a data access, deletion, or correction request, email us at privacy@lockn.app with "Data Request" in the subject line.
Have questions about your privacy?
Contact Us