Privacy Policy
This policy explains what LockN collects, who we share it with, and the choices you have. It is written to match how the app works today.
Information We Collect
Account Information
When you sign up we collect your email address, name, username, and a password. Passwords are handled by our authentication provider and are never stored by LockN in readable form. You may also add a profile photo and phone number.
Payment Information
Card and bank details are entered directly into Stripe and are not stored on LockN servers. We keep only the last four digits and the card brand or bank name so you can recognise your payment method. Identity verification is carried out by Stripe; we store the outcome of that check, not the documents you submit.
Activity Data
We record the pots you create or join, your contributions, withdrawals, releases, fees, votes on group requests, and the invitations you send or receive, each with amounts and timestamps.
Device and Usage Data
If you enable notifications, we store a device token to deliver them. The app sends crash reports to Firebase Crashlytics so we can fix problems. This website uses Google Analytics to understand how it is used.
How We Use Your Information
Running the Service
To operate your wallet and pots, process contributions and withdrawals, run group votes, and show you your activity history.
Communication
To send in-app notifications, emails, and, if you enable them, push notifications about your pots, votes that need your answer, and your account. You can adjust notification preferences in the app.
Reliability and Improvement
To diagnose crashes and understand how the app and website are used, so that we can fix and improve them.
Legal Obligations
To meet record-keeping, anti-fraud, and other legal requirements that apply to moving money.
Who We Share It With
Stripe
Processes payments and bank payouts, links bank accounts, and verifies your identity. Stripe’s own privacy policy applies to the information you provide to it.
Supabase
Hosts our database and authentication service.
Firebase
Receives crash reports from the app and delivers push notifications.
Google Analytics
Collects anonymised usage data for this website only, not for the app.
Other Pot Members
Members of a pot you share can see your name, username, profile photo, and your contributions to that pot. They cannot see your wallet balance or your other pots.
We Do Not Sell Your Data
We do not sell your personal information to anyone.
How We Protect Your Data
Encryption
Data is encrypted in transit and at rest by our infrastructure providers.
Money Moves Only on the Server
Balances and transactions can be changed only by LockN’s backend. The app on your phone cannot write to them, which protects your money even if a device is compromised.
Payment Data Stays with Stripe
Because card and bank details go straight to Stripe, they are not held on LockN systems.
App Lock
You can require your device’s biometric unlock to open LockN.
Your Rights and Choices
Access and Portability
Email us to request a copy of the personal data we hold about you.
Deletion
You can delete your account from within the app once you have no active or locked pots. Some transaction records are retained where financial record-keeping laws require it.
Correction
Update your profile and notification preferences in the app, or email us for anything you cannot change yourself.
Data Retention and Location
Retention Period
We keep your account data while your account is active. Transaction records are retained after account deletion for as long as applicable financial record-keeping laws require.
Data Location
LockN is operated for users in the United States, and our service providers may process and store data in the United States.
Contact Us
Privacy Questions
If you have questions about this policy or how we handle your data, contact us at info@locknapp.com.
Data Requests
To request access to, deletion of, or a correction to your data, email info@locknapp.com with “Data Request” in the subject line.
Have questions about your privacy?
Contact Us